When problems arrive at your doorstep, it’s great to have reliable assistance to help solve them. In business, it is an absolute necessity. Who can you depend on to navigate the murky waters of potential disaster? Well, Paragon, of course!
We here at Paragon recently fielded an SOS call from one of our customers who were in dire need of organized solutions. They had absorbed a company whose vast collection of assemblies were built in Germany and documented in German. The plethora of accompanying parts were also labeled in German and stuffed unceremoniously into boxes and crates. They wanted us to sort out the mess to get the assemblies sorted, quoted and ready for first articles, and ultimately production–as soon as possible. No problem!
We sent a team to where all the parts were to identify, sort and document everything. Our engineers worked with their BOMs for pricing and their prints for streamlining processes. As we asked the right questions and worked diligently to adhere to their requirements, we were able to set achievable expectations–which is the most important trait a great vendor, who works as your business partner, can have.
It took a quite a bit of effort and work to get the list of assemblies to the point where the documentation was complete enough for our customer’s engineering team to finalize, and this allowed their purchasing group to effortlessly place orders. In the end, the customer was pleased as their potential disaster was averted.
Paragon once again confirmed itself as the ‘go-to’ supplier.